Returns & Exchanges
 

Due to the exceptional and bespoke nature of our creations, all sales are final. Every piece, from ready-made designs to custom, engraved, or resized items, is crafted or selected with the utmost care, and we do not offer exchanges or refunds.

What we do offer is our unwavering commitment to you beyond the point of purchase. Every NG Diamonds piece is backed by our premium after-sales service, including complimentary cleaning, inspection, and maintenance, expert guidance on care and resizing options, and a dedicated team ready to assist you for the life of your jewellery.
 

Your satisfaction doesn't end at checkout, it's the beginning of our relationship with you.